Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Information We Collect
At sirenacentrais, we collect information that helps us provide better career development services. This includes data you provide directly and information we gather automatically when you use our platform.
Personal Information You Provide
- Name, email address, and contact information when you register
- Professional background and career goals during onboarding
- Learning preferences and skill assessments
- Payment information for program enrollment
- Communication preferences and feedback
Information We Collect Automatically
- Device information and IP address
- Browser type and operating system
- Pages visited and time spent on our platform
- Learning progress and course completion data
- Interaction patterns with our content
We never collect sensitive personal information like social security numbers, financial account details, or health records without explicit consent for specific purposes.
How We Use Your Information
Your information helps us create personalized learning experiences and improve our services. We use your data responsibly and only for legitimate business purposes.
| Purpose | Legal Basis | Data Types |
|---|---|---|
| Account Management | Contract Performance | Contact info, preferences |
| Learning Personalization | Legitimate Interest | Progress data, assessments |
| Communication | Consent | Email, messaging preferences |
| Payment Processing | Contract Performance | Billing information |
We also use aggregated, anonymized data to improve our platform, develop new features, and understand learning trends. This helps us serve our community better without compromising individual privacy.
Data Sharing and Third Parties
We don't sell your personal information to third parties. However, we do share data with trusted partners who help us operate our platform and provide services to you.
Service Providers We Work With
- Cloud hosting providers for secure data storage
- Payment processors for transaction handling
- Email service providers for communication
- Analytics tools for platform improvement
- Customer support platforms for user assistance
Important Disclosure
We may share your information in response to legal requests, to protect our rights, or in connection with a business transaction like a merger or acquisition. You'll be notified of any such changes.
Your Privacy Rights
You have significant control over your personal information. Here are the rights you can exercise regarding your data:
Access Your Data
Request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations we may have.
Limit Processing
Restrict how we process your information while maintaining essential account functions and legal compliance.
Data Portability
Export your data in a machine-readable format to transfer to another service provider if desired.
Withdraw Consent
Opt out of marketing communications and other consent-based processing at any time through your preferences.
Data Security and Protection
Protecting your information is our top priority. We use industry-standard security measures and continuously monitor for potential threats.
Technical Safeguards
- SSL encryption for all data transmission
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
- Secure cloud infrastructure with backup systems
- Employee training on data protection practices
Data Retention
We keep your information only as long as necessary to provide services and comply with legal obligations. Account data is typically retained for 7 years after account closure, while learning progress data may be kept longer for educational research purposes with your consent.
International Data Transfers
As a US-based company, we primarily store and process data within the United States. When we transfer data internationally, we ensure adequate protection through approved transfer mechanisms.
We comply with applicable data protection laws including GDPR for EU residents and CCPA for California residents. Your rights remain protected regardless of where your data is processed.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.
Privacy Questions or Concerns?
Our privacy team is here to help with any questions about your data or this policy.
Email: contact@sirenacentrais.com
Phone: +1 (757) 951-7130
Address: 621 W Mallon Ave #200, Spokane, WA 99201, United States